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They worked hard to get me the best deal possible!! Would highly recommend!
Shawn was incredibly helpful and I absolutely love my new car. It was so easy getting everything set and ready to go.
Very good service done promptly.
Awesome. Dave ismn service takes great care of my Bleu Belle Buick!
Good sales-they try to get the best deal for you.
Awesome experience! I got the car I wanted and it was quick and painless thanks to JP! He made it so easy! I did everything over the phone and via email then picked up my car. I absolutely love my car! Need a car? Ask for Jp Farmer and show him this review for an extra special deal! I promise you wont be disappointed!
I’ve been looking for a good deal to lease a car for the last three months I search everywhere until my coworker told about this dealership . I called them and gave me the best deal ever . and they Deliver the car to my house . Kille Moreland and Lisa consiglo .I really feel I worked with angels .
The staff here are exceptional!! Elysia Moore took great care of us and got us in the right vehicle for our family, at a great value too! We look forward to coming back for our next car!
This is my second vehicle lease experience with Patrick Holden, and once again, he was exceptional. His knowledge, professionalism, and customer service made it a very pleasant and positive experience. I also appreciate that Patrick is a "car guy", and is very energetic in his efforts to assist with your needs. Also, working with Viktor Vulaj on the business side of things was fantastic. Viktor can somehow make the unpleasant part of leasing a vehicle (signing the documents) pleasant and stress free. His pleasant demeanor and customer focus are a big part of that. When the time comes to lease ...
Ran into some issues but they made it right. I appreciate that.
Tony Grimaldi is the best! This makes for the 10th vehicle in about 10 years my family has purchased/leased from Tony and with every set of papers I sign I tell him he can't retire! Honestly, his customer service is top notch and he works hard to get you what you want at the price you want. He's extremely busy but makes sure you are a priority and never an inconvenience.
I recently purchased a 2014 Jeep Compass from LaFontaine Buick GMC. The experience was good from beginning to end. Before visiting LaFontaine, my wife and I had been looking for a used car for about a month. We did not have good experiences. We would go to dealerships only to find the car we were looking for was no longer available and they would try to switch us to another used car or we were working with a salesperson that was juggling one or two other customers. At LaFontaine, they quickly confirmed that the used car we had seen online was ...
I did my research for months. Got pre-qualified and was ready to make a deal on something I had been taking a look at because it was economically safe and good on gas mileage. I walked into @lafontaine_cadillac_buick_gmc dealership prepared to negotiate when Sales Consultant Joseph Snyder spoke to me as I walked in and asked how he could help. I liked him right away. We took a test drive in the vehicle I was pre-qualified for but the Sales Manager would not accept my deal. I wanted to pay much LESS on the vehicle and walked ...
Best experience I have ever had purchasing a new vehicle. Robert and Cindy are highly recommended!
My salesman was very nice and helpful throughout the entire sale process. I bought a used Volt, it was priced well, and we made our decision fairly quickly.After the purchase, the "guy in the back" during the closing would NOT stop offering me add-on services. I told him no, firmly, about half a dozen times. He kept bringing it up, even after everything was signed. This was very tacky, not to mention disrespectful. If the comment ended here, I'd probably give them 4/5 stars. However...When I got my car home, I realized there was no Volt Charger included. I ...
I purchased a used vehicle from this dealership and received OUTSTANDING service. The men and women at this dealership treated me with the Upmost respect and delivered everything they promised in a very timely fashion. It was a perfect car buying experience and I will definitely be back shopping for vehicles here again. Thanks
Was recommended to go to Lafontaine ( in Dexter) and so glad I did..shaun and Brandon made purchasing and turning in my lease easy and great experience with a friendly environment..thanks guys highly recommend this place
New to the GM world, had a oil change/tire rotation done here and everyone was friendly! Took about an hour. Edit: They also have a delicious biscuits and gravy special breakfast every now and then! Was a nice surprise while working in the lobby and waiting on some recall work.
The whole process was smooth and efficient ,i got the truck i want with a great payment that i wanted,we cant wait to take our next road trip in our 2019 silverado z71 so let the looky loos look ,stop by and get you one at lafontaine chevrolet
I was very pleased with the service I received from Robert Halfacre and Cindy Ritter, they were both very accommodating. I test drove multiple vehicles to get a feel for what I really wanted and they never made me feel as tho I was putting them out because they had to go find another vehicle for me on the lot. I'm very happy with my 2019 Chevy Trax! I love it!!
My service tech kept me updated on the progress of the work being performed on my car and he took care of everything. He did an excellent job. I will come back, even though it is a 45 minute drive for me. But well worth it!
Exceptional service and unbeatable pricing! I drove an hour out of my way to deal with these guys. Sean and his team are upfront, honest, and they work tirelessly to help you reach your objective. Signing process was quick and seamless; I was in and out in less than an hour. Thanks guys!
After having problems and sharing my complaints and comments the owner get in touch with me and I finally got an appointment. Had my maintenance yesterday. It was my first time in La Fontaine Lansing and it was the first day of my advisor Taylor. Thanks to him for timely handling and friendly welcoming of me and my vehicle. He arranged courtesy rides to home and return to service. He is the most positive and perfectly experienced advisor I have ever met. Great service experience... Thanks again and now you have my loyalty...
Needed a check engine light problem indicating a misfire to be fixed by 5:00 that day and they had it ready before 4:00!
Outstanding customer service. Terri in Sales did a wonderful job and helped me through the process of getting out of my old lease and into a new Ram 1500. Highly recommend her and this dealership for your next vehicle purchase.
Dawn was great! She was very friendly and professional, and made the process of getting checked in for my service appointment quick and pleasant.
Liam provided wonderful service and was extremely helpful. Highly recommended.
The salesman was Barney P.He was the best salesperson I ever dealt with !
LaFontaine always takes care of my daughter's car! They are polite and respectful and I appreciate the kindness towards my family.
Great service and friendly atmosphere
Always friendly and honest service for my Ram truck. Staff is knowledgeable and attentive. They got my business
I had a great experience at LaFontaine with my new jeep purchase! Darius did an amazing job all around. He knew exactly how to answer my questions and was so friendly with a great sense of humor. Such a positive experience! I'm so glad I decided to go through this dealership. Also, I highly recommend Darius for you car salesman! He won't disappoint.
I was treated very well and they completed my work quickly.
Jermey Cheaney was a wonderful help! I was in a position where I couldn’t make it to the dealership due to a nasty car crash and he made everything incredibly simple and had the car delivered to me! Understood my situation and tailored his service to me and was available at all times of the day which was phenomenal because I work crazy hours myself. Highly recommend Jeremy and his colleague Bob Staples as well!
I got a car and it goes vroom and beep
Michael D. and the rest of the LaFontaine crew were super awesome and so very friendly. Really made me feel at home and helped me every step of the way.
Went way above my expectations in assisting me in test driving cars and trucks. Delivered my Pacifica to my door. Spent several hours with my husband and I going over all the bells and whistles, of which there are many. Even helped me connect my phone and set radio stations. Beautiful van, wonderful features, of which there are many! Love the power 3rd row seats, the "toe kick" open for the hatch and the side door, the sun roof - the greatest. Mostly the roominess, even in the middle and back, for extended family and friends. Love driving it!
Lindsey did a great job and really worked hard crunching numbers too get us in a 2020 Chrysler Pacifica Limited. We had a GREAT experience from start to finish. This is my family’s first purchase outside of a Ford vehicle ever. I would give Lindsey Garland and LaFontaine the highest recommendation possible!
Excellent service!!! Parker Dubois is excellent with follow up and world class service! thank you!
Good to deal with, best service.
Izzy and the team really came through good for me they got through some unexpected problems with flying colors and it is a beautiful facility good job guys
Once the parts came in the service was quick. Very happy with Lafontaine of Birch Run! The car wash is an added bonus!!
Great salesman Bob W. Very pleased with the service and respect given when looking for are new car.
Had a great experience with Dave Kinna. No problems and everything was smooth. Very satisfied.
Very good experience.
Truly try to meet your needs and appear to want to make every effort to ensure you are satisfied.
My experience so far has only been service maintenance on my Ford Edge.
They great have always been satisfied with lafontaine ford of lansing wont take my vehicles to anybody else
Michelle has always been pleasant to work with. Appointments are easy to place and the work is done in a timely fashion.
Appointment was on time and service was fast and efficient.
Great staff! They understood my situation and got me into a vehicle that worked for me. Robert and Jason did an outstanding job. Thank you!
Customer service was a awesome experience. Robert and Jason worked well together to get me a good lender which was hard cause I'm currently in bankruptcy. I recommended every person that fast and easy finish come to this dealership and was with Robert and Jason if you can.
Very friendly and very courteous and are willing to look at your situation and help...I will be back.
Love the staff.
This past week has been very stressful for my family and I. But the service I received on this past Saturday, October 5, 2019, helped relieve some of my stress. A caring gentleman by the name of Jim Raj helped me more than words can describe. He took the time to listen to my concerns regarding my vehicle and what was going on with my family. He really showed genuine concern for us. My 2017 CRV continued to lose power after being serviced several times at another certified Honda dealer. Jim did not hesitate to go right under the hood and take a ...
I went in to get an oil change on my day off without an appointment and they squeezed me in around 3:30PM. They had me out of there in less than an hour and the oil change was free because I had purchased the Major Service package on my last visit. All in all, it was very easy and convenient.
I have taken all of my Honda's here, and bought my first new Honda at this dealership, due to the excellent service and good nature of the service and sales staff. All of my repair and maintenance work is handled kindly and professionally and in good time. The service team here is exceptional. More often than not, I am offered a loaner to drive while my car is in service, as the team knows I drive a great deal for work. They also offer a shuttle to drive one home if needed. On the rare occasion I have had need ...
Toyota La Fontaine is the best dealer around, good guys, good prices and good services
This dealership has me as a customer for life. Trusted honest advisers, Excellent service, Speedy repairs, Complimentary shuttle, Honored coupons and gave me an account credit after service was already completed.
I recently purchased my lease as well as leased another vehicle from LaFontaine Hyundai. Their service is top-notch! Zachary Anderson was so helpful finding what I wanted, answering all my questions, and making the process quick and easy for me. Rick and Dave in the finance dept were also great to work with! I felt zero pressure, and they made sure I understood everything regarding my lease and purchase. I highly recommend LaFontaine and will definitely be returning to Zach and the team when my next vehicle need arises!
Thank you once again for the professional friendly and efficient service! Everyone especially Mariah Edwards and Bree are customer service champions in my eyes.
The salespeople were friendly, accommodating and willing to negotiate.
Very good service and quality of repairs. If I sold and buy few years later, I'll find same dealer again. And I recommend to my coworker. He is really really good man.
Great service !! Our sales person Ray, and everybody at the Kia dealership were awesome! They were super helpful and patient during all three of our car purchases through them.! We’ll definitely be back when it’s time to look for another car! -EDR
AMAZING customer service! After looking for a Kia Telluride, we had been to a few dealerships where we found out they were marking up the MSRP. Called Ann Arbor Kia, made a deal over the phone, they had the exact model we were looking for and they made the entire process easy and seamless. Thank you for your amazing customer service- we LOVE our new car! They are also honest and transparent about all of the pricing and DO NOT mark up MSRP.
We were on our way home to Tennessee when the low tire light came on. We stopped in at LaFontaine. The service dept was most helpful. They took our car right back and checked the tires. We had a nail. They plugged it and then took our car through the car wash. Very quick, and very friendly.
The folks at this car lot are fabulous! I've never felt more like family!
Larry was so great at talking us through everything to get our car serviced. They were prompt and helpful. Fast forward to a week and 1000 miles later when we got stuck in the middle of nowhere and Larry helped us figure how to get help and get back on track. We can’t thank Kia enough for their great customer service. They really made us feel like they care. Thanks, Larry!!!
I am very pleased with the quality of service always provided by the fine staff at LaFontaine Kia. Everyone I encounter at LaFontaine Kia is always friendly and welcoming. I have never felt hurried; staff always takes the time to ask questions about the performance of my Kia, and make recommendations and give me valuable information to improve the performance of my Kia. Currently I am enjoying my second leasing experience with LaFontaine Kia and when friends (or even strangers) ask me if I like my vehicle, it is with confidence that I tell them I LOVE my Kia and ...
Service department staff are polite with excellent customer service.
Service department was amazing got in and got out super fast only had to wait 25 mins.
Excellent customer service, timely performance and polite people. I will always bring my vehicle here for service. Thank you Lafontaine.
My husband and I went to LaFontaine to both get new vehicles. Lana was amazing to work with, she was able to get us everything we wanted and more within our budget and make it an enjoyable, non-stressful experience. I would highly recommend working with her and LaFontaine. It definitely exceeded my expectations on the car buying experience.
We bought our first-ever Subaru this week, a 2020 Outback. We worked with Lana and we were very happy with her product knowledge, patience, availability, and attention to detail. We would certainly recommend her to anyone contemplating buying a Subaru at this dealership. Lana loves the brand and radiates enthusiasm for its products. A very good buying experience and we are enjoying getting to know our Subaru!
Another great experience at LaFontaine Subaru. I’ve been taking my 2016 Outback there for service for some time now and just had the opportunity to buy a new 2020 Outback, and of course I went to LaFontaine. Lana was excellent, working with my over the phone, text, email and eventually in person. I got a great deal on my new Outback, a much nicer trim/package than I originally speced because it was such a good deal. They even delivered it to my house the next day! Highly recommend LaFontaine and Lana if you need a new Subaru.
Buying a car is very stressful for me, I was very defensive meanwhile looking for cars and skeptic when heard something from a dealer inviting me to see their cars. However, I had a very good experience with this dealership, numbers were always clear, they let me time to think and recalculate, confirmed exactly what I wanted, and the purchase was stressless. I spent 4 hours in this dealership in two separate days and got what I wanted. Ms Balytska was helping me through the process, she was always professional and clear, no pushy and listening carefully for delivering a good ...
Lana at Lafontaine Subaru made leasing a truck the easiest, most convenient experience that I have ever had from a dealership. She brought my new F150 truck to my office and picked up my lease end vehicle. It was so professional , I highly recommend her help. She said she could get almost any vehicle of choice. I have leased and purchased many vehicles in my time BMW's, Mercedes, Porsche's , but I have never had such smooth transaction. Thank you Lana.
Lana was awesome!!! The whole staff made my first Subaru purchase very smooth, easy and fun! (my niece even enjoyed it) I’m very happy and pleased with how the whole new car process was carried out: from initial contact to on the road... & I love my new Forester!
Greg James was amazing, walked in nervous and left feeling comfortable with a beautiful new car. Cannot be more pleased, definitely worth the hour drive for this customer service .
I had the best experience buying a car from LaFontaine Subaru. Greg Pontack and his team took great care of me and found me the perfect car. They listened, took the time to care about what my needs were in a new car and I walked out with the perfect car for me and my family at a very affordable price. If you are looking for a Subaru and want great customer service, stop by LaFontaine. You won't be disappointed.
From meeting Lana to the photo finish, my experience with the whole LaFontaine team was exceptional.
Good experience getting my door and airbag repaired at LaFonatine Toyota in Dearborn. Dropped it off in the morning, they left a voicemail that it was done, and then picked it up later that day. What more could you want?
Just leased my new VW Jetta! Loved my last one and I love this one even more. Thank you Christian! (Salesman) and Thank you Matt L.! (Manager).
Sales good cars for a decent price and helps those in need with poor credit to get into a affordable vehicle.
They had exactly what I was looking for and had it ready to go on the same day.
I have leased 2 VW's from LaFontaine and I wouldn't go anywhere else! Great service! And yes, I got the family deal!
Had an issue with my Atlas and brought in for service. The staff was very friendly and promptly let me know that they had identified the problem and an estimated time to fix it. On picking up the vehicle some adjustments needed to be made and the service staff again was very courteous and prompt in helping resolve the issue. Always had great service here and would recommend to anyone!
Rudy was great!!!
Bought a car there, so it can't be too bad. Had the hard-to-find model I was looking for at a decent price.
Great service and attentive to detail!
The sales staff and technicians were very helpful and friendly.
Great job as usual! I pulled in got a little work done and left earlier than expected!! Thanks Team Volvo!!!
LaFontaine Volvo Cars of Farmington Hills are awesome their sales and their Service Department are fantastic i just recently trade in my S60 R-Design that i love to my new XC90 R-Design Thanks to Schmia Davis, Alexa Presnell and Tom, and also i had few things and accessories that i want it done and they always exceed my expectation, they always do a great job, Frank Dwyer team Service Manager are awesome to Diahann McGovern to Josh to Levi thank you so much..
Very professional, as always, and - with appointment - very fast service. It would've been great if I got help with the electrical problem - but I guess it would've been very time consuming and expensive - that's why it was ignored. You would think the dealer would know what the problem is right away.
Todd was my salesman and he was awesome! He went to bat for me on my Trade-In and his communications to me were quick and on point. I love my new XC40 AWD.
Great people, great service, great facilities. LaFontaine Volvo is everything a dealership should be, and they make the Volvo ownership experience simply effortless and luxurious.
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