Customer Testimonials
LaFontaine Buick GMC of Ann Arbor
We had a very positive experience! The experience was very quick and easy..... GREAT people to work with!!
Very pleasant sales and finance staff.
My service manager, Dave, was excellent!! He made sure that my warranty work was complete, and to perfection!! He is sweet, thorough, and professional. I could not have been in better hands.Just awesome!!!
Great people work there and are super friendly Dave helped me out and always kept me informed on what was going on with my car! Really appreciated that made taking my car to the shop for the first time way less stressful.
I was taken care of promptly as I entered the service area. The customer service representative took time to explain to me what was needed to be repaired on my car. He also informed me of the time frame. So, I decided to come back to have the other repairs done at a later time. My appointment was at 10:00 am however; I was late because of the terrible roads. My arrival was around 10:30 and I was leaving in my repaired care at noon. Thank you.
LaFontaine Buick GMC Cadillac
I got an oil change and was in and out of there in 30 mins.
I just want to say Dave Gough did a great job he bent over backwards getting me the car and deal that would work for me. Once again I am completely satisfied with LaFontanie Buick GMC and will be back to see Dave and the dealership when its time for another lease. ( also sending my girlfriend up to see Dave when here lease is up. ))
Great work from the entire team. They made sure I was getting the best deal and everything went smoothly.Beau, thanks for helping me even during your family vacations! Klint, thanks for accommodating me in such a busy day and making sure all was done efficiently!
Excellent experience at LaFontaine. The café is a great feature.
Always clean and the people are friendly. The waiting room is convenient to get work done while waiting.
Car was in excellent condition and salesman (Bob Staples) did a great job of the delivery process
Just walking into the dealership, you feel like you the customer are important to them. It is a well maintained dealership, and professional atmosphere. This is the 4 vehicle that I have purchased from Kellli Morland. She goes above and beyond to make buying a vehicle a very pleasant experience. I will refer anyone I talk to looking to purchase a car, to Kelli Morland at LaFontaine. Thank you
LaFontaine Chevrolet
Scott Pierce was absolutely amazing! He listened to what we wanted, and got us the price we needed! Very truthful, and real about everything!
One of the best and most honest dealerships around. Rob Halfacre has sold my family countless cars, and today was no different! He’s always gone above and beyond for us. Thankful and grateful for such an awesome and easy experience every time!
Adam Parker went above and beyond to make sure that I was treated well. He truly seemed to have my best interests in mind, and was helpful and courteous through every step of the process.
Knowledgable staff friendly me always willing to work with you.
Service was friendly, prompt and thorough
LaFontaine Chrysler Dodge Jeep Ram Fiat of Lansing
Fast, friendly folks.
Extremely friendly and helpful staff, especially Andrea who patiently entertained and helped us chose the best car for our needs. We bought our Jeep Cherokee just yesterday and we're happy with the services so far
Everyone was very nice and had a smile on there faces. The dealership was clean and organized. Also tell them I referred you and I get $100. Lol
Brought in for basic maintenance. Dawn was the service professional that helped me with my transactions and she was very nice to work with. In and out for a fair price.
Great place, Great people!
We are from out of town and were having technical issues between our iPhone and our Jeep, so on a whim we stopped into your dealership. The gentleman who greeted us as we walked in was very helpful in seeking out your salesman Tony to assist us. Tony came out to our Jeep and helped us navigate through the issues. He was very helpful, kind, understanding, and patient! Wish we were more local because we’d be return customers for sure.
LaFontaine Chrysler Jeep Dodge Ram of Saline
Frank Stack was amazing and made our purchases very comfortable and easy. Frank was very knowledgeable in the cars we purchased as well as giving us good facts and even the not so good facts. He made purchasing very easy. I would recommend him to anyone looking to buy/lease a vehicle. The whole business in general was very friendly, but Frank was on top of his game and made us feel right at home. Five plus plus stars for Frank!!
Very good car and truck place
Olivia was great to work with! Got right back to me via text and email and helped us transition through the buying process quickly and efficiently. Highly recommend!
I feel our salesman did well. I would like to have been asked if I wanted to open a new account at my bankfor my loan instead of just opening the account. More up front with details.
Just purchased Jeep Cherokee on April Fools , no really ..ha ... The experience was very pleasant and the help was top notch. Olivia Layton went above and beyond what was needed. She even offering to drive 20 minutes away to pick up a vehicke just so i could see a particular color i was interested in. Very happy with the purchase and Olivia made it very comfortable. Thanks to All !!
Saw a really good looking vehicle online. I was able to come in in the morning, test drive and come back in the evening to pick up my vehicle. Entire process was super smooth and easy. The sales rep that I worked with, Kay Gueye, was very knowledgeable and friendly. I highly recommend!
Paul took my search for a new car personally and was fully invested in getting me the right car!
Frank Stack was extremely helpful and very quick to get me into the 2016 Willy's Jeep. Frank took the time to cover everything I needed to know. Matt in the accounting department was very efficient when he explained the different plans and helped me decide the best one for my needs. I will return to LaFontaine in the future for my vehicle needs.
LaFontaine Chrysler Dodge Jeep Ram of Clinton
the dealership was very very nice we are looking for a new vehicle a new Ford RAM truck 2019 would be perfect and they were very much interested in making sure we got what we wanted bye
Great salesman Brandon and Manager Chris very understanding and very helpful.
Glenn was great at helping us find the right vehicle and helping us through the process. Mike and Summer were also great at getting all the paperwork taken care of and answering all our questions.
The staff. was so welcoming the moment we walked in the door. Darius Edwards was the best. We left there feeling like family & with a brand new truck.
Clean and good customer service helped out with all our questions.
Great service, smooth deal
Bought my 2019 Jeep Grand Cherokee from them last month. I love this dealership, very friendly, willing to help you with anything you need or looking for.
This is our 4th new vehicle we have bought from there! Love the place. Good service. Bev was AWESOME! Highly recommend this dealership and will go back.
Darius and the whole team were great!! We left in the exact vehicle we wanted!!
LaFontaine Chrysler Dodge Jeep Ram of Fenton
Update:The staff was very professional and worked very hard to give me the best deal they could. My sales person Briana was very attentive and worked very hard to get the best deal they could.They have huge inventory and plenty of choices and a very nice showroom... but could not make a deal yet because of high pricing on a Ram 1500...36 month lease on a Big Horn Black Appearance package was over 650 dollar..thought it was way too expensive compared with other dealerships....
They go above and beyond to get you into the vehicle you are looking for. I will be returning for my next vehicle. Great place.
I love my car and the staff were great to deal with. They understood what I was looking for and tried to to ensure I got exactly what I wanted at a great price as well
Jeremy Cheney made buying my 2019 Jeep Grand Cherokee easy. He was able to find exactly what I was looking for at a great price
Professional staff. Great selection of vehicle to choose from. My sales person Briana was an absolute pleasure to work with. She was available to answer all my questions and provide any information I needed to make an informed vehicle purchase.
Awesome deals and amazing service. On top of the whole deal from start to finish. Fast and friendly really means “the family deal”. Looking for a new ride check them out.
Love my new car!!! Joshua was awesome. Fast and friendly service.
LaFontaine Ford of Birch Run
Great service and attention to the detail that mattered to me.
Great service department. Friendly and quick service at a reasonable price.
Great experience here! Lots of helpful information and no major pressure to buy.
Steve was very friendly and easy to deal with. Very good experience. Wouldn't hesitate to do business with him again.
Good service friendly people beautiful waiting room.
Things were done correctly but seem to take long.
LaFontaine Ford of Lansing
Great customer service !
WE PURCHASED OUR LATEST VEHICLE FROM CHAD WOODARD- CHAD ALWAYS TAKES THE TIME TO GO OVER EVERY DETAIL WITH US, HE REALLY CARES ABOUT HIS CUSTOMERS AND THIS SHOWS. WE WILL CONTINUE TO PURCHASE FROM CHAD.
Great service! Super friendly and cooperative. Definitely recommend!
LaFontaine Genesis
No Reviews Available.
LaFontaine Honda
I drive a 2001 Honda Civic. The majority of service work has been done at La Fontaine Honda in Dearborn. Our repairs and recalls have been done in a reasonable amount of time. They stand behind their repairs if a problems comes up later. We appreciate being given options for repair should they be available. Staff are always polite and professional. We feel fortunate to have this service in our area.
I love the way Jim, Wade & Mike keep track of what service is needed for our car. Plus you can’t beat a free (!) oil change between regular services. LaFontaine is always honest with what the car needs, wait times & pricin- all which my husband and I appreciate.
LaFontaine Honda has an amazing service department. I have purchased 2 vehicles from them and they have serviced them since 2003. Great service!
The Family deal!
I normally don't leave reviews but had to share my great customer experience. I purchased my first Honda last year, the vehicle has been great and so was purchasing it here. But today I went to buy touch-up paint, not only was it cheaper then the auto retail store but they offered to do the touch-ups for me and said they do so when buying touch-up paint from them. Very impressed how wonderful they treat their customers, I highly recommend LaFontaine in Dearborn.
I worked with Wade today in the service department. He was so professional and helpful, I cannot even being to describe how much I appreciate that. I very much appreciate honest, trustworthy people that are helping me with my vehicle. Thank you again Wade and I believe that Wade deserves all the best LaFontaine, he is doing a wonderful job and is so professional.
LaFontaine Hyundai
Excellent service always!
Highly experienced perfessionals with great personality, fast and efficient.
I've been dealing with Andrew at Lafontaine Hyundai for over two years. He's always met and surpassed my expectations of customer service. But this time, I felt Andrew went above and beyond for me. He made sure that I had complimentary transportation to and from work for the duration of my in house maintenance. Can't say enough good things about Andrew and LaFontaine, Hyundai.
Great customer service in the sales area! Kirsten Abbott was the best salesperson - very knowledgeable and friendly!
I took my vehicle in this month for scheduled maintenance and discovered I had an electrical problem with my tail light. They took care of the problem and provided me with transportation home and back. Lafontaine does great work and the price they quote is always the price I pay.
Very good customer service. Service rep's always greet me with a smile and ask how is my day going. Clean waiting area and hot coffee. Keep you updated on your service.
I had a wonderful experience. From the top down everyone (Steve, sales mgr., Camille, my sales person, and Kirsten, another sales person) was extremely helpful and friendly. They really made you feel important and part of their family. I would recommend them to anyone interested in purchasing a vehicle.
Good service
LaFontaine KIA of Ann Arbor
Didn't seem they had as many cars as I've seen before.
Friendly fast service, hope it always stays that way!
Great fast efficient service
I bought a 2017 SUV a month ago from here and the vehicle broke down and needs a new motor and has never had an oil change since 2017. They refuse to help and Greg Moore the used cars sales manager is extremely rude.
We really enjoyed meeting with the dealership and felt very impressed when management stopped by to chat and ask any of our questions. They worked to make sure we knew all our options and found us the car we wanted!
I haven't had such a enormous experience with a dealership since i stepped foot in this dealership. They put me in the car I wanted so badly and made it happen for me and they have treated me like royalty even after selling me my vehicle. This is the first kia dealership that I have grown to trust. I hope they will consistently keep my faith in them to remain honest with me. Brandon Frazier, you're the best man, keep up the good work, you have my business from now on.
I went in to get my car fixed and the customer service was excellent as well as service. I would recommend Ann Arbor Kia dealership.
Turning in my end of lease vehivle. Have had great service and excellent service. Ann Arbor is just a little out of the way and Kia doesn't have a deal that makes me want to buy.
LaFontaine Kia of Dearborn
Very good service as always.Andrew is the best
I had a great experience with my serviceman Sami, he did an excellent job on getting my recalls taken care of. Thanks Sami
Andrew is amazing, he is very kind and patient. Even taught me how to properly check the air in my tires with the tire gauge. As someone with no experience it was a huge relief to be able to handle it on my own. He broke down each service I needed and there were no negative surprises with cost.
My car engine seized and they replaced it free of charge as it had a recall. Great people and great service, I’m so thankful for the help they gave me.
Get your smiles with Miles!My relationship with LaFontaine got off to a rocky start... The original vehicle (Kia Niro EX) I wanted to purchase was sold on the day I paid them a visit, even though it was being held for me. So, after the apologies, my original salesperson showed me another Niro EX, with ALL the bells and whistles, and I said "OK". Nope, that one was already sold too. More apologies. SO... they found me another Niro EX, that was still on the transport truck... hadn't even arrived yet... so they sold me a piece of paper. I didn't want to commit until I put my eyes on it, and they said "OK". Couple days later, I get a phone call... "it's here, and being put through the shop for the pre-delivery inspection". "Excellent!", I said... "I live over an hour away, I'll be there in two days after work".Since then, my original salesperson left the company, and Miles Brown stepped up to the plate. All the paperwork had to be re-done, and Miles took the lead... seamless, no-nonsense, straight talker. Everything hit right when it should. A vehicle purchase can cause anxiety for many people, I get that. But it's the salesperson who sets the tone. Choosing Miles Brown would be a wise choice for any anxious buyer... calm, cool, and relaxed. He knows his craft, his skill, and has the ability to rub two sticks together and create a deal. Between him, and Malcolm (in finance), I left with a better deal than I was originally quoted (couple of bucks, but hey, every buck counts).I only had my Niro EX for one day, and I already recommended to a colleague, if they're looking for a new Kia, take the drive, and go see Miles at LaFontaine...Excellent work, Miles... you just took my business from a local Kia store... well worth the drive... Cheers!
Get your smiles with Miles! My relationship with LaFontaine got off to a rocky start... The original vehicle (Kia Niro EX) I wanted to purchase was sold on the day I paid them a visit, even though it was being held for me. So, after the apologies, my original salesperson showed me another Niro EX, with ALL the bells and whistles, and I said "OK". Nope, that one was already sold too. More apologies. SO... they found me another Niro EX, that was still on the transport truck... hadn't even arrived yet... so they sold me a piece of paper. I didn't want to commit until I put my eyes on it, and they said "OK". Couple days later, I get a phone call... "it's here, and being put through the shop for the pre-delivery inspection". "Excellent!", I said... "I live over an hour away, I'll be there in two days after work". Since then, my original salesperson left the company, and Miles Brown stepped up to the plate. All the paperwork had to be re-done, and Miles took the lead... seamless, no-nonsense, straight talker. Everything hit right when it should. A vehicle purchase can cause anxiety for many people, I get that. But it's the salesperson who sets the tone. Choosing Miles Brown would be a wise choice for any anxious buyer... calm, cool, and relaxed. He knows his craft, his skill, and has the ability to rub two sticks together and create a deal. Between him, and Morgan (in finance), I left with a better deal than I was originally quoted (couple of bucks, but hey, every buck counts). I only had my Niro EX for one day, and I already recommended to a colleague, if they're looking for a new Kia, take the drive, and go see Miles at LaFontaine... Excellent work, Miles... you just took my business from a local Kia store... well worth the drive... Cheers!
I really do like the service department, each time I've been there for my vehicle up keep maintenance, the staff team are very curious and helpful. Thank you
LaFontaine Subaru
I have a long-standing relationship with LaFontaine Subaru, and they continue to earn my loyalty.
Nice people we got a great deal on our Subaru forester sport. Lisa and Jon were very nice to deal with.
Very nice place to check out Subarus. Nice sales people who don't Hound you
Chris Ondusky was amazing! Helped get me out of a lease and into a much better vehicle! Highly recommend to anyone who is car shopping.
Lana was amazing.
Safety recall work was done quickly. The service rep was very helpful and cordial. No charge for anything including complimentary car wash and road test. They discovered a wheelbearing that was starting to wear but didn't pressure us to get it done right away with them. Overall an excellent experience.
Very friendly, professional and knowledgable.
LaFontaine Toyota
Very clean staff is very nice you did some remodeling that's thumbs up but I missed the donuts but you have healthier snacks which is a plus tea and coffee available for customers so I will give you a 5-star keep up the good work.
Always pleasant and professional
Always great service
Get your smiles with Miles! My relationship with LaFontaine got off to a rocky start... The original vehicle (Kia Niro EX) I wanted to purchase was sold on the day I paid them a visit, even though it was being held for me. So, after the apologies, my original salesperson showed me another Niro EX, with ALL the bells and whistles, and I said "OK". Nope, that one was already sold too. More apologies. SO... they found me another Niro EX, that was still on the transport truck... hadn't even arrived yet... so they sold me a piece of paper. I didn't want to commit until I put my eyes on it, and they said "OK". Couple days later, I get a phone call... "it's here, and being put through the shop for the pre-delivery inspection". "Excellent!", I said... "I live over an hour away, I'll be there in two days after work". Since then, my original salesperson left the company, and Miles Brown stepped up to the plate. All the paperwork had to be re-done, and Miles took the lead... seamless, no-nonsense, straight talker. Everything hit right when it should. A vehicle purchase can cause anxiety for many people, I get that. But it's the salesperson who sets the tone. Choosing Miles Brown would be a wise choice for any anxious buyer... calm, cool, and relaxed. He knows his craft, his skill, and has the ability to rub two sticks together and create a deal. Between him, and Morgan (in finance), I left with a better deal than I was originally quoted (couple of bucks, but hey, every buck counts). I only had my Niro EX for one day, and I already recommended to a colleague, if they're looking for a new Kia, take the drive, and go see Miles at LaFontaine... Excellent work, Miles... you just took my business from a local Kia store... well worth the drive... Cheers!
Great place to get a car! Great salesmen! Would definitely recommend.
LaFontaine Used Cars Fenton
Weird vibe
Salesman Trevor was super helpful. He steered me to a super van , that met my needs perfectly. I would recommend anyone in the state drive here to purchase a vehicle.Ask for Trevor! He cares about the customer, more than any salesman I have ever met (and folks, I am up there in years )!
LaFontaine Volkswagen
Great service
I walked in the LaFontaine Volkswagen with my husband unsure of what vehicles to look at and where to begin. We were greeted by Jason Law who was friendly and quick to help assess our wants and needs! Jason was able to help narrow down which vehicles would be best for our family and stay within our budget. We were able to stay within our budget and still get the car we wanted!!! Not to mention, Jason went out of his way to make sure that we received the best customer service that we could have ever received. Not once did we feel pressured into thinking we HAD to buy or lease a vehicle (which usually happens at other dealerships). Without a doubt, I would refer ALL my friends and family to LaFountaine and especially have Jason as their sales consultant.
I love the agents, they friendly and knowledgeable.
They did great Great! Marissa was the best
I was very very mad at this dealership in the startSeemed like it was gonna be another dealer lie to get you in the dealership I stormed out and even after I stormed out they still took time to look through their lot and find me 2 vehicles to choose from that will get me outta my leaseI apologize to this dealership for my actions and would like to thank them for continuing to work with what I wanted and finding me two cars to choose from
LaFontaine Volvo of Farmington Hills
Tom was very Informative.
I had a perfect experience, from setting up the appointment with Frank Dwyer, he communicated often. The porter Josh was great exchanging a loaner vehicle to my work. Service was done on time and my XC40 was returned washed and I am very happy.
Like this Dealership. Will probably buy my next Pre-Owned Volvo from them.
Hassle free car buying experience.
Great service !
Love my Volvo car dealer
They take good care of me and my vehicle!
