Customer Testimonials
LaFontaine Buick GMC of Ann Arbor
Dave Hunt was the best and very helpful on getting us a car same day. I would recommend Lafontaine if you are in the market for a new car. Make sure to ask for Dave.
Great place. Jeff treated us very well with both of our purchases and everyone treats you great.
Spectacular service! I will go to LaFontaine again! TJ is a wonderful face of their business: he's friendly, professional, & gets the job done.
Great work good deals
Recently took my car into service had detail and oil change. Being a mom of four and busy with work and traveling from 30 miles away they were efficient and did the most amazing detail in and out of my car. Huge thank you to Howard for helping me purchase my Acadia when I was over miles in my lease and always available for questions or concerns regarding my car even after purchasing. I refer friends and family to him, excellent customer service and will be returning years to come.
I love LaFontaine Buick GMC of Ann Arbor for many reasons.... The staff is super friendly, the facilities are clean, the workmanship is stellar and their pricing is the best!
Dave, my service rep was attentive and very helpful. Although it took several days to repair my vehicle, I was told because of their busy schedule and the nature of my problem. Having an automotive industry background, I like to have specific details of the repairs made, these were not or could not be fully explained. This review was made the day repairs were completed so a full review is not possible, however my vehicle did seem to be running well for the 20 miles or so it has been driven.
Nice dealership. Everyone is very pleasant and helpful... I would definitely recommend this to friends and family.
LaFontaine Buick GMC Cadillac
Last week I had called Brian Waskiewicz to ask him about a CTS I had seen on their website, After talking to him for a bit , he offered me many options that would work for my needs and offered to bring the car to me to see it.. Even though the dealership was 25 miles away I decided to go to him, just to test drive the car. To make a long story short Brian, was courteous, well knowledged about the car. He was able to meet my payment needs and I was going back home in my new CTs in 3 hours. WOW I have never done that before. The car is beautiful, but it was a very good salesperson that made it happen, Thanks Brian W.
Wonderful car buying experiences. ECO-FRIENDLY ♡
I had a very nice day with Tonia Kelley! I thoroughly appreciated the honesty and explanations in all of my options. She helped make decision making that much easier for me! She pointed out things I had not considered before as well. I ended up with a new car and walked out of the Dealership a happy person!! Thank you Tonia!!
Tony Grimaldi and Brian once again exceeded all expectations!! I've been dealing with Tony for almost 20 years and every time I have needed a new vehicle for my family or my business, Tony has made the process simple and easy. I feel that I have always gotten the best prices and the service he provides cannot be beat. If you are looking to lease or buy, see Tony and you won't be disappointed!!!
Everyone (Mike, Jonathan and Viktor) involved in our buying experience was amazing! The dealership is a true showplace! We are customers for life!
John Edwards is among the best in the trade. He listens deeply, offers real solutions. A lot of dealers called us to make a deal, John’s style is to make a friend and makes a deal that works for us, which inspires trust. In the end, that is why we leased a XT5 through John. I would do business with John again.
Great place.
LaFontaine Chevrolet
Everyone was very friendly. Service was done in fairly quickly while I waited. Waiting room was very welcoming. And they were pet friendly. I had my dog with me and they informed me I didn't have to leave her in her crate. The whole experience was great.
Nice ppl
Pleasant, polite, and very friendly, and competent, thanks for the great experience!
Amazing! We couldn't have asked for a better experience. The staff here are professional and helped us get approved on a vehicle other dealers couldn't. I will be recommending LaFontaine Chevrolet in Dexter to my friends and family! I'm so happy to have found a dealer I can trust! What a breath of fresh air, thank you!!
Great service by Sales Brandon Beebe and Sales Mgr Shaun. Ended up buying 1 car and leasing a 2nd.
Everyone was fantastic & made the entire process smooth and easy! I appreciated the time Steve and Alicia took with my wife and I to ensure that the Traverse we picked out met all of our needs. The General Sales Manager, Shaun was great and checked in throughout our visit to make sure everything was going as expected. It was our first time at the dealership, and my wife was impressed & thought how cool it was that they had a cafe. I was impressed by the parts department, as they had all the accessories we wanted to add to our Traverse in-stock! Everyone we walked by acknowledge us, said "hello", smiled, and offered us something to drink. I have bought a lot of vehicles before, but have never had such an all-around quality visit like this before. The way I was treated you would have thought my last name was LaFontaine...it's not though, it's Gray. I will be back for sure when my Suburban lease is up in a couple of months!
LaFontaine Chrysler Dodge Jeep Ram Fiat of Lansing
Andrea was awesome to work with! Answered all my questions. Dealership was willing to negotiate, and James in Finance helped get me into my 2012 Jeep even with my not so great credit history.Thank you!
Professional. Efficient. And got me the best deal I could find around Mid-Michigan. I look forward to working with Andrea again in the future!
salesman Ron Vansickler went above and beyond, I am very happy with my purchase. I will send all of my friends and family. I will be back in the future to get my next one
Great experience ordering and taking delivery of our 2019 Rubicon. Andrea is an amazing salesperson who knew her products very well from a technical point of view and had stellar customer service. My next purchase will be from her.
Great experience. Just wish the showroom supervisor would have let my car salesperson actually fill the tank instead of selling it with only an eighth.
LaFontaine Chrysler Jeep Dodge Ram of Saline
It was a pleasure to work with Khadim-a very honest and helpful salesperson. He will find the best deals available. I will definitely lease my next vehicle with Kay and Lafontaine.
Great friendly, honest dealership. It was a pleasure purchasing the new vehicle.
Excellent customer care and service
Helpful staff. Great stock. Easy to get to. Walled out with a new truck with a plate. Will be coming back. Thank you to Lucy and everyone there!
The Family Deal!
Always happy to work with LaFontaine, I consistently have a wonderful experience each and every time I am looking for a new vehicle or have to bring it in for service! I recommend anyone who wants to have an exceptional automotive experience to go to LaFontaine!
LaFontaine Chrysler Dodge Jeep Ram of Clinton
Great customer service. Smooth buying process. No pushy salesman. Love Lafontaine!!
Nick Zaborski was awesome!He went above and beyond in every way. Highly recommend him!
Glenn Hiembach was my salesman. His professionalism was matched only by his dedication to my car buying experiance. The manager Mike was very helpful and I could tell even though he was busy, was interested in making my purchase easy and memorable. They went through the whole process with me, and made sure I understood what it was I was signing and that I was getting the best deal available. If you've ever been apprehensive about the car buying process, do yourself a favor and reach out to these 2!I would highly recommend purchasing from here as well as the salesman Glenn Hiembach. Thank you!
Great people to work with. Very knowledgeable. Make you feel at home!
Great dealership Sales personnel are knowledgeable and friendly And a good service department to
LaFontaine Chrysler Dodge Jeep Ram of Fenton
Great cars for boots season!
I had a wonderful and easy buying experience with the purchase of my 2019 Dodge Ram! As soon as I opened the door at the dealership, Robert Cheatom greeted my husband and I and from that point never stopped the excellent customer service he provided. Robert treated us professionally and was very helpful in explaining the truck we were interested in and he showed a great deal of patience and understanding as we were making our decision. This was our first experience with LaFontaine and I would return to buy another vehicle in an instant, knowing that I am in good hands!! The finance gentleman Jared Pfeiffer was equally a pleasure to work with!
Good experience, they were very helpful and was willing to work with my situation. I’d definitely recommend them and go back there for another vehicle.
I would highly recommend LaFontaine Chrysler Jeep in Fenton. Our sales person Robert Cheatom was awesome. He listened to our needs and got us into a new truck with exactly what we were looking for from payment to options. We will be customers for life after this experience. Thanks Robert
I just came home from getting a Cherokee Trailhawk from LaFontaine CDJR and I had to write a review of my excellent service! I first came to LaFontaine CDJR a couple weeks ago inquiring about a different Jeep. I re-approached John P. to get possible leasing numbers on a Cherokee Trailhawk when I really needed to get out of my financed car. I shopped around at other big name dealerships in the area but their estimates didn't hold a candle to what John and LaFontaine offered. After deciding to trade-in my car, I was in and out of the dealership in 30-60 minutes with my brand new car! I couldn't be happier with my lease and I want to thank everyone at LaFontaine for the great service, especially John P. The friendly environment and no pressure to buy approach was what won me over to get a car from you! I can't say thank you enough!
The team at Lafontaine are great. They work with you to get you what you want. I worked with two different salesmen at different locations and every time i been satisfied. Tony at Lafontaine Cadillac and Jeremy at Chrysler are great guys and I recommend them to anyone looking for a vehicle
John and Amber made my new car buying experience a breeze! John is responsive, knowledgeable, and efficient. He helped me get a great deal on a 2019 Jeep Cherokee that had the full package I wanted. Amber really knew what she was doing. I was so thankful that she hopped in my car with me to teach me how to use all of the features. Buying a new car can be a stressful experience, but they were reassuring and walked me through the entire process. I am so thankful that my friend recommended John. I have never had such a positive car buying experience. My new car is AMAZING! Thank you, John and Amber. I won’t hesitate to send anyone looking for a new car your way.
I am forever dedicated to this dealership. Not only does this location go out of the way to make things work for you, they have Miguel. Miguel was totally up front and honest with me and was very understanding. He is more than responsive and honestly makes you feel like family. Whenever I have to work with Fenton Lafontaine, I know I am in the absolute best hands. Thank you Miguel for going out of your way and making a way out of no way for me.
I am forever dedicated to this dealership. Not only does this location go out of the way to make things work for you, they have Miguel. Miguel was totally up front and honest with me and was very understanding. He is more than responsive and honestly makes you feel like family. Whenever I have to work with Fenton Lafontaine, I know I am in the absolute best hands. Thank you Miguel for going out of your way and making a way out of no way for me.
LaFontaine Ford of Birch Run
Steve Goff worked very hard to get me the deal that I was looking for and the people at LaFontaine are very friendly and helpful
Excellent staff and the service was very good too!
Friendly,helpful, always on time. They are the perfect service people.
My sales consultant Steve Goff made the process of buying my new vehicle an easy and relaxing experience! Love my new wheels!!
Thomas was extremely helpful, and genuine. Would recommend to people buying any type of vehicle.
Clean bathroom
Had a wonderful car buying experience here at LaFontaine Ford. Thank you so much to Steve Goff and his amazing team. I would definitely recommend them if you are looking to buy a new car.
Had a wonderful car buying experience here at LaFontaine Ford. Thank you so much to Steve Goff and his amazing team. I would definitely recommend them if you are looking to buy a new car.
LaFontaine Ford of Lansing
Very happy with my recent service experience. My daughter is an MSU student and we live in Fenton. Ray from the service department was very helpful in getting her vehicle in quickly, arranging a loaner car for us and getting the repair done in as timely a manner as possible. Everyone I came in contact with during this experience was very friendly, and helpful. I would definitely recommend LaFontaine Ford of Lansing to others and will definitely return if I ever have a service issue in the future.
Great service and great staff to work with in the service department.
Michelle was very helpful and informative. Very happy to have worked with her.
Great service that’s always affordable, friendly, and clear. You know you’re working with good people.
Michele was great helped me out in a pinch went the extra mile and was able to get repairs done ahead of schedule. Thank you.
Great Service Department! As for the sales department: LOL, I am still waiting to receive my free HD TV for spending over 50k on a Truck (hint hint). I will continue to do business with this company as long as I can. The service department cares about me. I had a electrical issue on the truck while plowing and they installed a upgraded alternator (at no cost to me). Their service department has always gone above and beyond to keep my small company running smoothly!
Very curtious and kind staff.
LaFontaine Genesis
No Reviews Available.
LaFontaine Honda
Purchased a 2015 Civic with only 16,000 miles last week! Sales rep Kasey Kruizenga worked so hard to find the perfect car and financings for me! I had such a great experience that I sent my brother to her for his new Subaru lease
in and out quickly. good, friendly service. as painless as an oil change cam be!
Got my new lease yesterday☺️ If anyone is looking to get a new car I highly recommend Kasey Kruizenga, I told her little things I wanted in the car and the price range I needed and she made it all happen! She made the whole process so much better and knew just what car I was looking for! I love it
Leasing my new car was easy and stress free! I will definitely be returning to LaFontaine for my next lease! Thanks for everything Dean Snell! I absolutely love my Honda Civic EX!
I initially met with the manager on arrival and worked with Ha. Ha listened to my needs and what I was looking for. She was not pushy and was patient while I reviewed my options. I had previously went to 3 different dealerships and I was very impressed by Ha's professionalism and even staying late to complete the sale. I would highly recommend this dealership and Ha - I drove 90 mins one way just to work with them!
I purchased a Lease Vehicle from Ha Parrinello at Lafontaine Honda right before the new year she is an Exceptional Person Extremely Patient and Very Informative! Her Response Time in Responding to my Questions and Texts is On Point.i Am Without a Doubt Extremely Pleased with Her Service Not Only is She Truly Knowledgeable about her Craft She Takes The Time to Offer Options 2 The Customer So That a Decision can b Made Regarding Which Purchase Fits the Client.My Daughter is Extremely Happy with the 2018 Honda Accord Sport More So Than I could imagine Considering She Never Had a Desire to Drive Until I Leased This Vehicle From Ha So Thank u to the Team at Lafontaine Honda
Ha was very helpful and very friendly and showed me all the options for my new car and went above and beyond to make sure I was happy and satisfied with the car. Which I absolutely love it, she was overall professional and I would visit her again!
Never realized how important the dealership and the salesperson is when buying a car. I used to get a lot of auto surveys asking me a lot of questions about my dealership. Hated that because I wanted to talk about the car. With this latest purchase, the dealership and sales staff was the determining factor. Make sure you contact HA PARRINELLO for an experienced salesperson.
LaFontaine Hyundai
I plan on purchasing a 2016 Hyundai Equus Unlimited here in the Michigan metro Detroit area at the end of May. My biggest concern is it really worth $23,000 to $27,000 with it being a rear wheel vehicle that's also 4 years old. I've been driving my 2001 Lincoln Town Car signature for about three years. I like to know from someone who at one point owned or still owns a Hyundai Equus who'd drived it year-round meaning in the winter with snow and summer time if the ride quality is better with the newer technology in the snow. Ultimately I like to know if the Hyundai Equus is better in the snow than my 2001 Lincoln Town Car which by the way is over 5000 pounds.
Rod is an amazing sales person and made the process of buying a car the easiest I have ever had. From first email from the website to signing the papers, Rod was amazing and so helpful. I loved my experience and he showed how much of a nice guy he is by making my 2yr old feel comfortable and happy by turning on cartoons on his pc to allow him to watch that while my wife and I spoke to him. Will def be back when my lease runs out on my Chevy.
Camille did a great job!
Very friendly dealership, I talked mostly with Kirsten. They gave me the best deal for a new 2019 Santa Fe SEL AWD by far, straight from the start. No pressure tactics at all. They worked with my schedule and even home delivered the car after hours. I definitely recommend them if you’re considering a Hyundai.
Kristen was absolutely awesome .... the problems I did have she worked out quickly and put up with me and my attitude. got to say she is the best sales person I've ever had.. very knowledgeable on all aspects of selling a car and service.. and I'm not just talking s*** she's the real deal...
We just purchased a 2019 Hyundai Kona. Camille Watson was absolutely amazing! She was super nice and helpful. She got us a great deal! It was our first time purchasing a new vehicle and Camille made it a wonderful experience. I highly recommend this dealership. The financing staff, Dominic Argerio, was awesome, they detailed our car AND filled up the tank for us. Everyone was just so awesome. The sales manager, Steve Hunsinger, was super nice as well. Oh, and I cant forget the one who first greeted us, Kirstin Abbott! Everyone was down to earth and cool. Thanks so much for such an amazing first-time buying experience! We look forward to continue to do business with you!
I read about Camille through reviews and I had to stop in and see if the reviews were true. And they were. Camille was absolutely great. She was very knowledgeable and spoke frankly about the cars we looked at. Absolutely no pressure to buy and was patient while I looked through various payment options. I ended up buying from Camille and I would recommend to anyone looking to buy a car, check out Camille at LaFontaine. Thanks again!
I was skeptical about purchasing another vehicle, however, Kristen put my mind at ease. She is fantastic! Kristen was able to answer all of my questions and address all of my concerns. To top it of she was extremely friendly and personable, l instantly felt comfortable with her. Honestly, if it wasn't for Kristen I would not have purchased a vehicle so quickly. She genuinely cares about her customers, their needs and satisfaction. I just wanted to let you know that you defidently have a stand-up employee and I appreciate Kristen very much.I would also like to add that the General Mamager was also extremely personable and kind.Thank you,Look forward to doing future buisness with you!
Go to LaFontaine Hyundai right now. You wont regret it. I had such an excellent experience with them. They took their time to show me all of my vehicle options as well as providing me all the financial information needed to make the right car choice. Kirsten Abbott was the salesperson who helped me. She gave me multiple VINs so I could look up insurance pricing to get an overall picture of what was the best option. Plus, she had everything ready for me when I went to pick up my vehicle and I was out of there in about an hour. There was never a hassle, just excellent customer service. Why go anywhere else?
LaFontaine KIA of Ann Arbor
We really enjoyed meeting with the dealership and felt very impressed when management stopped by to chat and ask any of our questions. They worked to make sure we knew all our options and found us the car we wanted!
I haven't had such a enormous experience with a dealership since i stepped foot in this dealership. They put me in the car I wanted so badly and made it happen for me and they have treated me like royalty even after selling me my vehicle. This is the first kia dealership that I have grown to trust. I hope they will consistently keep my faith in them to remain honest with me. Brandon Frazier, you're the best man, keep up the good work, you have my business from now on.
I went in to get my car fixed and the customer service was excellent as well as service. I would recommend Ann Arbor Kia dealership.
Turning in my end of lease vehivle. Have had great service and excellent service. Ann Arbor is just a little out of the way and Kia doesn't have a deal that makes me want to buy.
The staff was very professional. The repairs were done in a timely manner. Very satisfied with this dealership.
I had service performed on our Kia Soul today for a service engine light. The service writer (Larry) was spectacular. He explained to me that there was a product upgrade needed for my computer's emissions. Larry kept me informed while the service was taken care of. He had the upgrade installed and got me on in road in about a hour.
Hard working a dedicated service staff! Larry, Amanda, and Brook are all very professional and friendly. I have visited various dealer service departments across the country and they are top notch!
I walked in the door without an appointment for an oil change and a tire rotation, and was back out the door in about 45 minutes. I knew only one set of brakes was getting on the low side, and they came to tell me what they found while doing a once over, they suggested I replace the pads that I knew was low. They didn't try to tell me both were low, or tell me something was wrong that wasn't. That alone built a good amount of trust with them for me. I usually do my own work, but was feeling extra lazy today so I figured I would give the dealership a shot. Was pretty surprised. Highly recommend.
LaFontaine Kia of Dearborn
Rod Thomas is an exceptional and knowledge sales expert. I was completely satisfied with his professionalism.
My son and I went to Lafontaine Kia of Dearborn today to look at a 2016 Cadillac ATS 3.6 and the salesman Columbus Smith was great to work with. He did everything in his power to make us feel welcome and get the deal we wanted. We drove out of there feeling very good. Thank you again Columbus.
Just have been here for service not for sales.....service staff is nice and really put attention on your need...but the best part is they use lyft for a ride OMG i really love that!
E got me in and out of service quickly
LaFontaine Subaru
We bought our very first Subaru from this dealer, and had such a great experience that when our son was ready to buy his first new car he went here as well. Low pressure and friendly service. We will probably be customers for life.
Love this dealership, service is great and everyone you run across pleasant.
The Family Deal!
Just got a certified pre-owned Subaru Crosstrek from LaFontaine. My experience was awesome! Zach Anderson was great and patient when my family asked a million questions and was knowledgeable on leasing, buying and the cars that were available. Would definitely recommend LaFontaine from this experience.
Great customer service and I love my new car. Thank you!
Quick visit, Rachel very courteous and knowledgeable about my vehicle. Took care of the situation quickly and I was out of there.
LaFontaine Toyota
Great place with really great deals.Do you want a car that will stand with you for a long long time with out worrying about it LaFontaine Toyota got your back. Recommended for everyone.
Better than most
I take my Prius for oil change and most other services. Prices are decent, but I have not had any major repairs there (knock on wood)
Great
Fine
Great service. Manager Scott and salesman Kyle are the best.
LaFontaine Used Cars Fenton
Salesman Trevor was super helpful. He steered me to a super van , that met my needs perfectly. I would recommend anyone in the state drive here to purchase a vehicle.Ask for Trevor! He cares about the customer, more than any salesman I have ever met (and folks, I am up there in years )!
Bought out Dodge Ram from here
See any of the guys and gals, Doug is the one we go to.
Awesome Place
After an accident we needed the original purchase agreement they still had it on file 3 years later thank you
Joshua Bronger is great!! Very straight shooter and up-front! Tried to do us right before & did so this time too!
LaFontaine Volkswagen
I was very very mad at this dealership in the startSeemed like it was gonna be another dealer lie to get you in the dealership I stormed out and even after I stormed out they still took time to look through their lot and find me 2 vehicles to choose from that will get me outta my leaseI apologize to this dealership for my actions and would like to thank them for continuing to work with what I wanted and finding me two cars to choose from
Was in there with my mom to try and upgrade her car. We worked with Marissa. She was super friendly and extremely helpful. Also was helpful with my 3 year old. Would recommend anyone to come and work with her! (=
I had a wonderful experience at LaFontaine VW. While they have always treated me right they went above and beyond with my Jetta when it was a day of freezing rain and ice build up...when I went to remove the snow and ice from my rear window...the entire window collapsed inward. I took it immediately to LaFonataine VW and they ended up having the warranty cover the window 100%!!! What a relief and thank you so much LaFontaine for make a crummy situation at great one. You're the best!
Nice selection and cool staff that answer my questions.
Car is under warranty. No issues.
I love my Jetta
Rudy was excellent in greeting n explaining n answering all our questions. Made us very comfortable in choosing.
Great service department.
LaFontaine Volvo of Farmington Hills
Great service !
Love my Volvo car dealer
They take good care of me and my vehicle!
Very professional and welcoming.
Great service!!!!!
Smooth and easy transaction!!! Great people and Kris Chambers was a professional on my Volvo purchase.
Everyone is always helpful easy to deal with in the service department. They go out of their way to make sure I understand what was repaired on my vehicle and explain the repairs in plain English.
Everyone is always helpful easy to deal with in the service department. They go out of their way to make sure I understand what was repaired on my vehicle and explain the repairs in plain English.
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