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It was quality experience in understanding my needs and price point.
Dave was very accomadating and ensuring all my concerns with my vehicle were understood in order to be addressed by the technician. He kept me informed of the progress of the service throughout the day
Very attentive adviser, good fast service, pleasant waiting space.
service manager is very knowledgeable and professional.
Very good service. Needed a quick check before leaving on 4000 mile trip. Service got me checked out quick and on my way. Thanks.
Ryan was very helpful and great to work with.
Dave was GREAT and TJ is always friendly. I've had issues with the sales side of the dealership, however, the service department is awesome and I feel valued as a customer and I trust that they are providing me with the best service at the best price.
Friendly and professional!! I always schedule the wrong oil change by mistake and TJ always has it fixed before I arrive. Thanks so much for taking care of my truck
Kevin Bright was extremely helpful. He kept us informed on every step of the repair process, found us the most cost- and time-effective solution available, and had terrific customer service. He also really went above and beyond, taking pictures of the damage and sending them to us, along with ensuring that we had all the necessary paperwork to make our warranty claim.Loren Messina also did a really wonderful job with the loaner vehicle, making the process smooth and enjoyable.Overall, it was a real pleasure having our work done at LaFontaine!
I was interested in an SUV and worked with John to find one that fit my needs and budget. He was very knowledgeable, which made my search that much easier.
Very Professional and knowledgeable, differences in the cars we were looking at were very well explained. Also worked with us in our price range.
Awesome dealership! Went in at 9am and drove off in my new Caddy just a few hours later. My sales rep Garnell W was fantastic. The dealership and service dept is exceptionally clean and very customer friendly.I highly recommend this dealership.
Truly fun from beginning to end. Jamie Miller was so helpful. Listened to my wants and needs, made some suggestions, brought out cars for me to try. And "held my hand" every step of the way. Of course I am singing Lafontaine and Jamie, my praises to all that will listen.
I had a wonderful experience at LaFontaine in Highland! Everyone was very knowledgeable and welcomed us with a smile. They were able to find the vehicle I was looking for and made the buying experience a great experience.Beau Glossinger is a great salesman and Laura Kansky made doing the paperwork easy!
Great Sales and Service
Everything went well!
Kevin Bright and Jason are stars; very helpful. It's always a pleasure going to LaFontaine to get my car serviced.
Mike Bair did and outstanding job as my sales rep. He was timely on getting my lease and made picking up the truck a breeze. Thanks Mike!
Your service people are excellent. I will take my car to none other.
The process for problem solving the issue with my car and the communication from Jason to me was excellent. It was a major fix and every member of the team did a great job.
Taken on time and very fast service, didn't even finish my coffee.
Very timely service , with usual cordial interaction. All was accomplished as needed.
Jason was very helpful, kind, and efficient. The waiting room was very clean and enjoyable! I was able to get an appointment time for Thursday on Tuesday! The other place was 3 weeks before they could do an oil change on a Thursday. Will definitely be back
This is a great dealership. Lafontaine Chevrolet always gives me a FAIR price.
Service people were knowledgeable and pleasant
Brandon was awesome at helping my girlfriend and I find the right car. Highly recommend brandon if anyone is needing a new or used car.
The whole team was great to work with; from the time Brandon Beebe first contacted me to the time I drove off the lot with my new Silverado RST was about 12 hours! Wow!
The staff member greeted me professional and handled my routine problems very well.
We had to take our Jeep to three different places before landing at LaFontaine. At that point we were just over the situation. Mitch helped us out tremendously from the moment we walked in. He explained procedures, gave us a call when they figured out the problem and called Chrysler to help us out. They have our business from here on out.
Josh is great
The staff at Lafontaine was courteous and helpful in getting the best price for me. My sales person Lo was great he got me into the exact truck I wanted. A+
The guys in the service department were very helpful and attentive to my needs as a customer. I am very satisfied!
Finally someone figured out what was wrong with my Jeep and it got fixed. The best part was that my service man found out I was still under warranty! Great job!
It was awesome -- they brought our new truck right to our door! Our salesman was very courteous and knowledgeable -- we are very happy with our purchase. We would deal again with LaFonatine Chrysler Dodge .
LaFontaine CDJR was a great experience, Salesman AJ was top notch, he understood exactly what I was looking for in a new Ram truck and I got everything I asked for and more. The financing was quick and easy and everything went smoothly. The dealership itself was clean and up to date, and everyone was very welcoming and not pushy. Thanks again LaFontaine CDJR.
We've had great experiences from Sales to Service!
Very nice people and great place!
Very good service department at this dealer. They are prompt and call instantly when job is complete. No sneaky charges either. They communicate well. I will go back
They got me in the same day to fix a slow leak in my tire. Turns out I had a nail in it.
Got a great deal on 2020 Cherokee. Sales lady Alicia was awesome and Wendy in finance did a great job.
This was the easiest transaction I have ever made. As a business owner, I don't have time to do a lot of research at many different dealerships. I would give CJ Straub a 10 out of 10. Thank you for your time, efforts and patience.
Check back after I do some business!
Friendly, efficient, competent service.
Great staff especially Darius, salesperson. Great deals.
we are really happy with our purchase of our 2020 JEEP gladiator! the service was awesome ! highly recommended to everyone!
Just went in looking and ended up getting a great deal! Extremely happy with the whole team! They did a great job!
The entire staff is very friendly and willing to take time to answer questions. They are worlds beyond the other Dodge, Chrysler, and Jeep dealerships in Southern Michigan. I will be a repeat customer in spite of living closer to 3 other Jeep dealerships.
Great service and awesome staff! ❤❤❤❤❤❤
Looking for a Big Horn Ram 2500 our salesman Bill was very knowledgeable and he gave us a lot of information
Service and Sales staff Have always been Helpful and pleasant to deal with.
Fast service. 2020 Jeep Cherokee. So far we love it.
We just leased a 2020 Jeep Compass form LaFontaine. Among all the quotes we received, LaFontaine offered the lowest and most transparent quote to us. Our salesman is Mr. Andy Cool. He is very profesional, helpful and patient. He responded quickly and answered all of our questions. The leasing process went very smoothly. Highly recommended!
Very nice, no pressure sales. Very informative and Scott really knows his stuff.
Came in knowing exactly what vehicle we wanted. Bill was fantastic! Didn’t push us on anything else or try to sell a different vehicle like other places, and helped us get a fair trade value on our old vehicle. Bill took the time to explain all of our financing options, and answer our many questions patiently. My husband and I were both very happy and would absolutely come back in the future!
The vehicle was delivered right to my front door, every thing went smoothly
Great experience, Bill was very helpful, work was done on time and done as promised
Great and friendly service.
Superb service. Went out of there way to meet my schedule. I would hire Izzy to work for my company if she were available. Great experience.
Very friendly, efficient staff. They were done with an oil Change and tire rotation in less than an hour and even washed my car!! One of the best prices in the area for this service too!!
Very impressed on how willing the staff was to make this buying experience as easy as possible. They came to our house to handle all the necessary details. Which was great for me!There was a problem with the car, but they handled it for me and gave me a loaner untilThe issue was fixed.Looking forward to driving my new ford. Thank you all.
Fast service,,found the issue and fixed it same day.
TY, service dept & Ben Weirauch for quickly & efficiently inspecting my car after a recall notice. I had called GL Ford dealership & they couldn’t be bothered to deal w/this apparently. Now, LaFontaine has a new loyal costumer!
Went in to find a newer vehicle for my husband and drove off in a 2017 Jeep Compass. The staff are very helpful and knowledgeable and if you have everything with you and get approved it is a fairly short time frame from start to finish. Took us less than 3 hours and we had a new vehicle.
We took our 2011 F-150 to the service dept for recall service and oil change along with a steering inspection last Thursday. When we went to pick up our truck, the steering came out completely stiff and we could not even drive it out of the lot. They said they could not find anything wrong with it. When we told them the steering is worse than when we first brought it in, they asked if we were accusing them of breaking it (in a very snappy tone of voice). The service manager scheduled a repair and said it would cost $700.00 to ...
LaFontaine Ford of Lansing took care of everything that any other dealerships missed to take care of. Great customer service and they get the job done in the timely manner. I highly recommend.
My experience with LaFontaine Honda has always been wonderful. The front fender of my car was noticeable sticking out and the mechanic pushed it back to the original position without me mentioned the problem! Whicheck was very impressive! I will continue to take my vehicle to this establishment!
Friendly, professional, responsive staff. Service advisors always take care of my car's problems right away. Appreciate their expertise.
Just wanted to say that Dan Lafontaine made the car buying experience enjoyable and easy. I have never purchased a brand new vehicle before because everytime I have been to other dealerships, most of the time they try selling me something that I am not looking for. Other times the advertised special would never even be close to what they tell me over the phone or when I walked in. Dan made everything smooth and easy. I highly recommend him and Lafontaine Honda. I leased a Honda Passport and I am very happy with the vehicle.They weren't pushy with ...
They were quick, competent and were safe by taking universal precautions with their health and the public's health
Just wanted to say that Dan Lafontaine made the car buying experience enjoyable and easy. I have never purchased a brand new vehicle before because everytime I have been to other dealerships, most of the time they try selling me something that I am not looking for. Other times the advertised special would never even be close to what they tell me over the phone or when I walked in. Dan made everything smooth and easy. I highly recommend him and Lafontaine Honda. I leased a Honda Passport and I am very happy with the vehicle. They weren't pushy with ...
Sales Rep~ Zach Anderson provided Excellent/Superb Customer Service ... Gave me 100% more of a Purchase then I initially came in looking for.He was very attentive and informational along with providing much needed personal advise. Definitely gave me a Family Deal- If your looking for a comfortable Great Experience- look no further - he is the Man
Anyone who has any problem with these great salesman and service department is not doing any kind of work on the end of the buying process! I've got 4 vehicles from these hard workers and I have just bought a new accord and I walked out with cash and received a few $ in a check and they went out of the way to get me a lower rate of interest!OH I FORGOT THAT I HAD FREE COFFEE AND WATER AND THE WHOLE DEPARTMENT WAS VERY HELPFUL AND THE TEAM SHIP MADE IT ALL THE BEST!!!TY LAFONTAINE DEARBORN HONDA BUILDING
Got an amazing deal on an amazing car. Worked with Jose from Sales and Steve (Manager) They where great made me feel welcome and answered all my questions. They gave me fair trade in on my current car and Steve went the extra mile and got me some really good financing. The turn around to complete the paperwork was super fast and they valued my time. I am one very happy customer.
I received a letter in mail stating there was a recall on cross member and the part would be replaced at no charge, all I needed to do was set up an appointment online at the nearest Hyundai dealership. I went online and set up appointment for 8am for the next available appointment to wait at the shop for my vehicle to be repaired. I received a email confirming this. The day before my appointment I called to see if I would be able to drop my vehicle off that night so that they would have it first thing in ...
The employees at the dealership are always friendly and the work that they do is impeccable.
My rating is 5 out of 5 stars. The customer service was top notch. AC, the sales rep, was great-- full of energy, and very positive. He and his team was able to get me financed when no other dealership could. Keep in mind I tried about 7 of them. U would definitely recommend my friends, family and associates to shop here!
If you’re looking for a new vehicle, I definitely recommend visiting LaFontaine Kia & asking for Gil. He spent the time to explain every little detail and answered whatever questions I had. He was professional and easygoing. I love my new car & got an amazing deal. When I decide I want something new, I’ll be returning to LaFontaine Kia.
Amazing service and friendly staff. I highly recommend using this dealership!
I had a great experience here, on a holiday weekend they stayed late to finalize my deal and worked hard to get me everything I needed in my new car. I would 100% recommend them and when it’s time for a new car again I will be back!
Very first time here at Kia, and let me tell you, everyone of these guys make you feel like family, they bought me lunch, while I was waiting for my paperwork from Purchasing a vehicle they made me feel great, welcomed, and like family. Thank you very much to the Kia family!!!!!
Great team at LaFontaine KIA!!
AC is amazing. No hassle. Great group to work with!
Once again Tony Jackson was fantastic. Because I use LaFontaine for all my maintenance service they have a record of what is due and Tony always let's me know when need more than the oil change. They did everything that needed done but I was still in and out in no tie at all.
Friendly staff and great deals. Thanks Miles!
Pro maintence service
had a good experience purchasing my 2020 kia soul from Rodney. He was very friendly and professional.
They always take such good care of my vehicle, we ger in and out of their in no time at all!
Awesome discounts. If your looking to purchase or lease a vehicle, KIA has a big selection of really sweet vehicles. The best part is the rebates, no interest or very low interest rates. The warranty is 10 years or 100000 miles. If you were planning on getting a new, used or lease. Nows the time to do it.
I had my car serviced here. Chuck was efficient and polite. The complimentary loaner car was very much appreciated.
In and out timely for oil change and 1 new tire
Faster than expected turnaround time on the Subaru Forester.
Ricky was a real to work with. Low pressure and did what he said he was going to do. Oh and the Subaru Outback is a real treat to drive.
Very professional knowledgable and kind staff @ the service department. I had a question about a problem returned my call immediately to help me out. Their waiting area is immaculate clean with fresh coffee and wifi. I have been going there for 12years now. There is no hard sell and phony stuff about how you will die if donot get this done. They give you list of what you need and let you decide. Respectful towards women. ladies go there you will love your Subsru. I am on my second one never any where else.
Always kind and helpful. I've never had a bad experience with them.
LaFontaine service is excellent, extremely friendly service reps, clean facility, very reasonable prices , nice waiting area, they sanitize and wash your car as well. Great place all around
They were very helpful and explained what needed to be repaired. My car is running smoothly now.
So I came up here just turned 18 with only 800$ And no credit looking for a car and Patrick Webb told me he could get me a car and he did I love my 2017 Toyota Yaris I left with such happiness ‼️‼️ Totally recommend him.
My family recently bought a car from Jay Saulsberry and he took care of us from beginning to end. Very sweet and caring salesman and even delivered our license plate to our home. We felt valued. We are very glad that he was the salesman that greeted us when we were first looking for cars.
I've had the great experience here. IZZEDDIN "DEAN" BATTASH is the best auto salesman I've ever seen in my life. He is funny, polite and patient. He spent hours explaining everything to me. He even convinced his boss to give me more discount on my TOYOTA HIGHLANDER XLE. I highly recommend that people should go to him.
I purchased a Camry from Izzeddin Battash @LaFontaine yesterday. I had such a pleasant experience. I enjoyed the friendly banter of the employees. Though it always takes time when you go to get a vehicle everyone there was so genial and tried to make the time spent there fun. While all the staff was awesome, I especially appreciate the New Car Sales manager, Dave and my salesman, Dean. Thanks Izzeddin “Dean” for a great purchasing experience!
The service man was wonderful. They have always been very polite and efficient. I think his name is Tony. He was very on the ball and took care of business. Thank you Tony! (I hope that is the right name!! Lol)
Jack helped us out and made it happen on a camaro! Definitely request him for a salesperson. He made you feel no pressure to buy at all!
Great team to work with when shopping for cars. The sales team (specifically Scott Hebda) very helpful and go above and beyond to meet the needs of their customers.
Only the best. See Miguel!
I have taken my Escalade to every detail company in my area. I then tried LaFontaine's Fenton dealership. Wow! Not only did it come out in 'show room" condition, the service manager was more than accommodating. He called me by name the minute I walked in the door like I was an old friend. Their saying, " Family Deal" is not just a catch phrase, they really do treat you like family and I will always take my vehicle to them for great service. Thank you LaFontaine.
I wanted to express my gratitude to Tom Leedle and Gary Coffman in the Used Car Department. They made my car buying experience an enjoyable one. It was seamless and quick. I will be referring your dealership to anyone looking for a car. Big Thanks
My wife was in the market for a new 2020 Jeep Wrangler. We ended up driving 20 miles out of our way just to deal with an exceptional salesperson. Nikki P. went above and beyond in taking care of everything and making sure my wife was comfortable with the purchase. We are both grateful for the ease of the transaction and followup by Nikki. Kudos to LaFontaine and Nikki P..
Great service and sales !! Will only come here for my automotive needs !
Chris was extremely helpful and responsive! I was super pleased with his customer service. Found the car I exactly wanted.
Christopher Landfair was able to go above and beyond to earn my business. He was always available and responsive to any questions I had. He offered me a very good deal and made sure to get me the car I wanted.
Truly treat you like family.
I got the truck I wanted !!! Went in for test drive . Christian Jehmlich was so nice I decided to give it a shot . He worked with his team and got the job done !!! I will refer family and friends here . I Love Love Love my new truck !!! Great job guys
My wife and I had an amazing experience. Everyone involved in the process was professional, friendly, and knowledgable. Our rep Chris Landfair helped us find the exact vehicle we were looking for and made it easy to transition from our least to ownership. I would recommend LaFontaine Volkswagen of Dearborn to anyone looking for positive, friction-free car buying or leasing experience.
I recently just purchased my second Volvo. Both of my experiences with the my salesman Kyle Wusenich were exceptional. Kyle made sure I received the best possible deal and went above and beyond to make sure that I got a upgraded vehicle this time around that i absolutely love. The staff is very friendly and the dealership itself is kept immaculate. I would highly recommend anyone who is in the market for a new car to visit LaFontaine Volvo. Lastly I wanted to say that the Finance Manager Alexa Presnell took her time to give my some personal advice regarding ...
We had a fantastic experience at LaFontaine Volvo. We had the pleasure of working with Kyle and he made the whole process very smooth and easy. Such a great guy. We love our new (To us) XC-90!
My buying experience with Lafontaine Volvo has beenExceptional. Patrick, Matt, Alexa and Frank are all engaging and professional at all times. I leased a 2020 XC60 and the transaction could not have been any smoother. This is my second leased XC60 with Lafontaine. I highly recommend this dealership for the quality and knowledge of what they sell.Had a software problem with my 2020 xc60. Called Frank the service manager at Lafontaine. He immediately scheduled an appointment at my convenience. I was taken promptly, Frank did a complete software update and I had my car finished and back to me in the ...
Kyle Wusenich was very helpful making the decision to buy a Volvo. Never had such an easy transaction with buying a car. He was very knowledgeable about the features and demonstrated the driving assist. Lexi helped explained financing, deals, and patient while we picked our terms. Then Frank came out to introduce himself about the warranty and service department. What wonderful people to be apart of the Volvo family!
This car dealership is the most respectful and courteous places I’ve ever been. Specially a gentleman named frank who was opening the dealership and helped me out tremendously with a car issue I had. Just thankful that there’s still great people in this world and nice dealerships who don’t try to turn you away or over charge you for anything. Frank you are awesome ⭐️⭐️⭐️⭐️⭐️
I’ve bought three Volvos from LaFontaine Volvo and my most recent experience was the best yet. Kyle was my sales counselor and he was super knowledgeable about the car I wanted to get. He took the time to show me all the features of my new Volvo. If you’re in the market for a new Volvo, I highly suggest you go to LaFontaine Volvo and ask for Kyle.
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