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I can get service anywhere, but it is customer service that makes you come back. Dave Y. in the service department epitomizes what putting the customer first looks like, sounds like and feels like. Throughout the entire process, he made sure to initiate and maintain effective communication. He offered me a vehicle until my truck was ready. He shared what my options were and allowed me to make an informed decision. He ended our time together with a firm handshake and shared that if I had any further questions, to please feel free to contact him directly. Very pleased with ...
First time taking my car in for service to Lafontaine on Jackson Rd and I had a great experience. My service advisor Dave explained everything to me and listened to my concerns. Excellent customer service.
They worked hard to get me the best deal possible!! Would highly recommend!
Shawn was incredibly helpful and I absolutely love my new car. It was so easy getting everything set and ready to go.
Very good service done promptly.
Awesome. Dave ismn service takes great care of my Bleu Belle Buick!
Awesome service by Nathan Stec the service consultant! Nathan was very professional and had great communication with me keeping me updated on the status of my vehicle!! I will continue to come back for all my service needs!!
Like I say every time Mike Kessler helps me with my new automobile.......Best Salesman ever!
A big thanks for Tonia - she was able to get me into a Terrain for a great price. Didn’t give me the runaround, was straight forward and very accommodating of my time. Would definitely recommend her help for your next car.
Tim H, our sales person was the best. He got us a great deal and walked us through the process. Would definitely recommend.
Awesome experience! I got the car I wanted and it was quick and painless thanks to JP! He made it so easy! I did everything over the phone and via email then picked up my car. I absolutely love my car! Need a car? Ask for Jp Farmer and show him this review for an extra special deal! I promise you wont be disappointed!
I’ve been looking for a good deal to lease a car for the last three months I search everywhere until my coworker told about this dealership . I called them and gave me the best deal ever . and they Deliver the car to my house . Kille Moreland and Lisa consiglo .I really feel I worked with angels .
Emmon and Alex at LaFontaine Chevrolet are beyond the best! I don’t have the best of credit but these guys were able to make the impossible happen, seriously. If you are not trying to get the run around, get luxury at an affordable rate, AND get stellar customer service then go see them! Thanks Team! #buzzlightyearkindofservice #aboveandbeyond
Best experience I have ever had purchasing a new vehicle. Robert and Cindy are highly recommended!
I purchased a used vehicle from this dealership and received OUTSTANDING service. The men and women at this dealership treated me with the Upmost respect and delivered everything they promised in a very timely fashion. It was a perfect car buying experience and I will definitely be back shopping for vehicles here again. Thanks
Was recommended to go to Lafontaine ( in Dexter) and so glad I did..shaun and Brandon made purchasing and turning in my lease easy and great experience with a friendly environment..thanks guys highly recommend this place
New to the GM world, had a oil change/tire rotation done here and everyone was friendly! Took about an hour. Edit: They also have a delicious biscuits and gravy special breakfast every now and then! Was a nice surprise while working in the lobby and waiting on some recall work.
Very courteous and friendly; performed recall service much faster than anticipated; clean and comfortable waiting area. An all around good experience.
I LOVE my Dodge Ram BIG Horn! My salesman Rob Lucas was great! He was honest and up front from the time I walked in and when I drove away with my BIG Horn! From my down payment to my trade in Rob made everything very easy and hassle free. How refreshing it was. I have purchased many vehicles in the past and I can truly say LaFontaine and Rob Lucas stand out as the best. I highly and will be recommending all my family and friends to shop for their next vehicle at LaFontaine and Rob Lucas! Thanks Again ...
Nikki provided excellent communication about service on my vehicle as I had a few questions, they did the job faster than what they said it would take and I paid my bill quickly. I was impressed by their professionalism and were quick and efficient.
The guys at the collision center were wonderful. I called and talked to Roy when my driver side window operator broke and the window wouldn’t go back up. He asked me to bring the car in and promised they could find a solution given the impending snow storm. When I arrived, they pulled another car out of its bay so they could look at mine. They identified the problem, got the parts and had me back out the door in about an hour. Roy, John and all of the rest of the collision center staff were very courteous and ...
Had a great experience with Liam Donahue! He answered all of our questions and made our experience very enjoyable and smooth. Even after the sale he took the time to explain features of the vehicle we weren't aware of. His help was greatly appreciated and we will not hesitate to work with Liam and LaFontaine Chrysler dealership in the future. Thanks for an enjoyable and smooth buying experience!
Liam was great and delivered exactly what I wanted.
Dawn in Right up was very helpfulAs well as John in the body shop
Pulled in gas station shut off truck to pump gas got back in tried to start the truck and battery dead but no warning except check engine light so called P & J's towing they were fast gave me a jump start so I went directly to LaFontaine to get a battery and check engine light was the warning for the battery...weird...but LaFontaine got it done same day Thank God and Nicole @ LaFontaine.
The body shop is absolutely amazing!! My car has been in a few times for repair work and they make it so nice and easy. And the best part is they always detail my car when they are finished, so it looks so nice when I get it back.
Overall a great place to purchase a car I had a couple minor setbacks but the salesman I had was great if I was coming in to buy another vehicle I will definitely call doug again he made the process pretty stress free and any questions I had where answers promptly
Working with Barney at LaFontaine CDJR is always one of the best car buying experiences
Excellent dealership, they were very friendly, informative, not pushy at all and on top of that they had the best prices in the state! Would highly recommend them!!
Had a great experience and received an awesome vehicle priced appropriately! Brent Brown was the key person in putting the deal together! He is the Man! You are lucky to have him on your team!!!!
10/10 would recommend
Everyone is very fine and friendly. Joe Koepfle answered all my questions and concerns. Very nice
It was such a great experience dealing with Darius Edwards. He was very personable, sincere, and happy that I was happy with my purchase. I LOVE my 2020 Jeep Compass. Highly recommend this dealership everyone was so very nice. Side note: this account is logged in with my sons account- thanks again Darius and Lafontaine of Clinton from Susan Payne
Darius is a great guy to work with and very genuine. He helped search for what I wanted rather than push me on something I did not. I would recommend working with him if you choose LaFontaine in Clinton
Top techs! Great treatment at the door, it don't get any better than Clinton LaFontaine Chrysler.
I stopped in for an oil change. They fit me in and treated mewith kindness even though I didn't have an appointment.
I would recommend Dave Furno he is awesome!! Very friendly and helpful. Great place to buy a car
Mr. King was great
If you are in search of a new or used car I will say David Furno is your guy! I could not recommend a better person to walk you through this step in life and with tremendous ease at that! He is by far the best I have ever dealt with in purchasing a vehicle. Amazing customer service. Very professional and extremely helpful and very educated everything thing you need.
David Furno is the best!! He has helped with 2 of my lease/ purchases and both deals went great. David is my go to for everything auto related. He is knowledgeable, made me feel comfortable through the whole process, and he delivered everything he said he would. No false promises. I recommended all my friends and family to him! Thank you David!!
Can't believe how much David furno went above and beyond to try to make this work! I was very satisfied with his service, I guess it was true, David furno really makes you feel like family.
When getting a car @ LaFontaine make sure you check out Lindsay ! She very helpful & understanding . I told her my vision & she made sure all my needs in a car was met ! I left out with the car of my dreams that I said I want . Thank you again ! Lindsay . Until this day I know I can connect her when it comes to my car .
I recently purchased a 2020 Jeep Compass from LaFontaine in Fenton. With the help of my daughter, and brother-in law, the process was very easy from start to finish. John Pitoniak was the salesman and went out of his way to transfer the Jeep I wanted from their Saline location. Jill delivered the Jeep to my house and was very thorough when going over the paperwork and doing the in-car training session to explain the navigation radio and voice commands. Overall, a great experience.
The service dept went above and beyond anything I could have imagined. Derrick and Christie are hands down the best ever! Thank you so much for the best customer service I have ever received!!
Great place to work for and a family like setting. John the service manager was great to deal with. Thanks for all your help Nova's tire Co
They did a great job replacing my heater motor on my 2006 HHR. Price very reasonably as well.
The staff and service from this dealership has been beyond satisfying. I was having an ongoing issue with a part of my vehicle, and they fixed it in a timely manner. I will continue to show my support and appreciation for this facility and their team. John M. and Todd F. are amazing employees and deserve to be credited for my satisfaction. Thank you!!
Compared to other ford dealerships that my wife and I have delt with, this company takes care of you and goes above and beyond.
Always friendly, courteous and knowledgeable.
Got a coupon for the 15, 45, and something miles check up throught the mail. My car was also making a noise that sounded like belt loose. The mechanical team looked over my car very diligently and assured me that they did not find the problem. Also my technician Ray went out of his way to help me get my rear windshield wiper to work.
I have been going to this Ford location since I moved to Michigan 5 years ago and I cannot say enough about the wonderful service I have received here. I know and recognize the majority of the service staff each time I go and they recognize me and my son and always make us feel welcome. They also ensure to offer my son popcorn each time (after checking that it's okay with me) because they know he loves it. They always get maintenance and repairs done on my vehicle in a timely manner and the one time they ran into issues ...
Received professional service!
My car needed immediate assistance and Michelle from the service department took great care of the situation. Michelle helped throughout the whole process. Thank you so much!
When no other dealership would finance me for lease Lafontaine Honda did and they game me a pilot. I have been with Lafontaine Honda since 2008 and would highly recommend this Dealership to all my family and friends...Oh and my salesperson is Dan (Lafontaine) the man.
Dean Snell was wonderful to work with. Very happy with my experience here.
Very friendly and very courteous and are willing to look at your situation and help...I will be back.
Love the staff.
I had great service with a friendly professional service representative . Five stars !
Camille was the reason for me buying my 2020 palisade! From the moment I walked in the door and asked to test drive one. She was never pushy or pressured me to do anything. Great experience! 1st time owning a hyundai and I couldn't be happier thanks camille for being so personable and sweet! Made the transition so easy!
I recently purchased a Veloster R-Spec from LaFontaine Hyundai. The experience was great from start to finish. My salesperson was Joe Bulszewicz and I cannot recommend him highly enough. Joe was very efficient and thorough. He provided updates throughout the process and delivered my car quickly. He helped to turn a process that can be intimidating into something fun.
On December 27 I went to sign papers for my new Kona and turn in my old 2018 Hyundai but it turned out to be such a very BAD experience. I arrived at 12:30p and left at about 6p.Keeping this in mind that I'm 82 yrs old.....the person i was suppose to see got sick and left leaving the assistant manager to help out..which I didn't see for a few hours.....so there I was all that time just sitting there and only being told the paper work was taken time...yes one cup of tea was given. and after ...
Great experience at this leadership! Ended up with a reliable vehicle after Carvana failed me big time with two cars with bad bettery in a row.Had a hiccup at closing but they made things right. The salesperson, Mike, was very attentive and respectful, and most importantly— not pushy!Highly recommend this Kia dealership.
Very good service and quality of repairs. If I sold and buy few years later, I'll find same dealer again. And I recommend to my coworker. He is really really good man.
Great service !! Our sales person Ray, and everybody at the Kia dealership were awesome! They were super helpful and patient during all three of our car purchases through them.! We’ll definitely be back when it’s time to look for another car! -EDR
AMAZING customer service! After looking for a Kia Telluride, we had been to a few dealerships where we found out they were marking up the MSRP. Called Ann Arbor Kia, made a deal over the phone, they had the exact model we were looking for and they made the entire process easy and seamless. Thank you for your amazing customer service- we LOVE our new car! They are also honest and transparent about all of the pricing and DO NOT mark up MSRP.
We were on our way home to Tennessee when the low tire light came on. We stopped in at LaFontaine. The service dept was most helpful. They took our car right back and checked the tires. We had a nail. They plugged it and then took our car through the car wash. Very quick, and very friendly.
The folks at this car lot are fabulous! I've never felt more like family!
Larry was so great at talking us through everything to get our car serviced. They were prompt and helpful. Fast forward to a week and 1000 miles later when we got stuck in the middle of nowhere and Larry helped us figure how to get help and get back on track. We can’t thank Kia enough for their great customer service. They really made us feel like they care. Thanks, Larry!!!
Great service for the car I wanted at a great price
My experience. was excellent and Andrew was exceptional as well as Mariah, with prompt courteous service.
Super Friendly. Quick Service. Just wasn't 100% where to pull into and park or wait at first. But after figuring that out, I'll take my car back there.
Amazing service and sales team! Took my appointment at the end of the night and I was grateful! Gave me a lot of good information about my vehicle and its future as well.
When my Ford Escape decided to die twice in one week I knew it was time for a new car. Lana not only helped me get a car, but went the extra mile and treated me like Family! Letting me drive a rental around until my 2014 Subaru Crosstrek was ready for me, so I could still work this weekend, safe and sound. As well as answering any and all questions I had! Highly recommend! And loving my new dream car!
The greatest customer service! Jon Bauer & Justin Bartley were the greatest & most honest help! I could not be any more happier, this dealership truly exemplifies “taking care if you just like Family” Thank You LaFontaine!
I had a great experience at LaFontaine Subaru. This is my second time work with Lana she is awesome, friendly & very knowledgeable about any vehicle, so I can recommend her, thanks Lana to give us great experience.
I was super bummed when my car decided to die right before Christmas, but then coincidentally, we received a text from Greg about a great new vehicle they just got in stock. Greg and Robert were so incredibly helpful and patient with me as I asked a million questions and tried to navigate the process of purchasing the car. They took time to explain the paperwork, policies and parts, and were an absolute pleasure to work with. Those gentlemen definitely made the death of my previous vehicle more manageable during some horrible timing! I would 100% recommend this dealership and those ...
Awesome experience. I just lease Jeep Compass 2020 and I'm super happy! Lana was super helpful, positive and friendly! Thank you very much Lana and LaFontaine!
Excellent customer service. Lana, she helped me close the deal on a new subaru ascent. She is the best sales person I have ever met. I would seriously recommend this place if you are looking for a good deal with great customer service!!
My husband and I went to LaFontaine to both get new vehicles. Lana was amazing to work with, she was able to get us everything we wanted and more within our budget and make it an enjoyable, non-stressful experience. I would highly recommend working with her and LaFontaine. It definitely exceeded my expectations on the car buying experience.
We bought our first-ever Subaru this week, a 2020 Outback. We worked with Lana and we were very happy with her product knowledge, patience, availability, and attention to detail. We would certainly recommend her to anyone contemplating buying a Subaru at this dealership. Lana loves the brand and radiates enthusiasm for its products. A very good buying experience and we are enjoying getting to know our Subaru!
Another great experience at LaFontaine Subaru. I’ve been taking my 2016 Outback there for service for some time now and just had the opportunity to buy a new 2020 Outback, and of course I went to LaFontaine. Lana was excellent, working with my over the phone, text, email and eventually in person. I got a great deal on my new Outback, a much nicer trim/package than I originally speced because it was such a good deal. They even delivered it to my house the next day! Highly recommend LaFontaine and Lana if you need a new Subaru.
So far my experience has been a very pleasant one. The Sales person Jake was extremely friendly and easy going. They took the time to actually listen to what I want. We found a car, and stayed close to my price range.
Car was ready within time given. Employees are courteous and waiting area is always clean and comfortable.
Everyone there is really nice
This place has been absolutely amazing. I bought my Ford Escape from here & it had a Ford issue. They handled getting up to Birch Run & back. They kept me informed the entire time. I couldn't have had a better experience. Even with routine maintenance they give outstanding service.
I walked in the other day not really looking to buy anything.. but then I met Gary he was so nice and he showed me many different options and so many good deals I would of been stupid not to buy. Thank you Gary for giving me great service and an amazing deal!!
Sales good cars for a decent price and helps those in need with poor credit to get into a affordable vehicle.
They had exactly what I was looking for and had it ready to go on the same day.
Chris took incredible care and patience with us through our process! Over 3 days, we drove an old wagon, tiguans, and new wagons.He ended up working with us to get exactly what we wanted, a CPO Tiguan at a great deal.I recommend speaking with him prior to looking for any vehicle, VW or not!
I have leased 2 VW's from LaFontaine and I wouldn't go anywhere else! Great service! And yes, I got the family deal!
Had an issue with my Atlas and brought in for service. The staff was very friendly and promptly let me know that they had identified the problem and an estimated time to fix it. On picking up the vehicle some adjustments needed to be made and the service staff again was very courteous and prompt in helping resolve the issue. Always had great service here and would recommend to anyone!
Great service, quality product. I have been CTS Gen-2 and Gen-3 owner last 10 years, but I am so glad to switch to Volvo S60 R--Design T6!
Each and every person at LaFontaine Volvo is courteous and helpful. From holding the door open when you arrive for service, to offering something to drink or eat while you wait. Service is fast and thorough and everything is explained prior to your exiting the shop.
Seamless transaction and made a difficult financing situation simple. Great facility, sales staff, business manager and plenty of inventory whether new or pre-owned vehicles Thank you!
I worked with Kyle Wusenich to buy a certified pre-owned Volvo. This is a great place. Highly recommended. They have the best Volvo selection in the area. They worked with me on my purchase and gave me a great deal.
The service was very responsive to obtaining a new cover for the towing clip on the front bumper. The service staff were friendly and answered questions that were unrelated to the cover. Thanks!
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