LaFontaine Concierge
Get The VIP Treatment
The concierge team within LaFontaine Automotive Group is solely focused on creating a ONE of a kind experience for every guest throughout the life span of their vehicle. Concierge is a knowledgeable resource for all customer needs, working with all departments in the LaFontaine Automotive Group. Your personal concierge works along side the sales, service and body shops to assist you in anything you may need. Whether its routine service, a small ding/dent repaired or you’re getting that new car itch and ready to look into your options of a new vehicle, we are here to help. No more guessing on who you should call. Your personal concierge is always here to help!
What LaFontaine Concierge Services Does For You
Explore the images below to learn more about what LaFontaine Concierge Services does for you!
Benefits of Utilizing Our Concierge Lease Turn-In Department
LaFontaine Referral Program
Know someone who is in the market for a new vehicle? Have them join the family by referring them to any LaFontaine dealership! We offer a $100 for a referral to our dealerships. Send them our way, make some money and put a smile on their face.
Vehicle Inspections
Our team of professionals thoroughly inspect your vehicle prior to the bank inspection to make sure there is no damages or incurred expenses. No one likes a surprise at the end of their lease. During your courtesy inspection, if damage is found, we will provide options that will save you from higher turn-in expenses from the banks.
Professional Appraisal
All guests are eligible to receive a complimentary professional appraisal for your vehicle. We are looking for vehicles to purchase for our inventory and are paying top dollar for trades!
Nichole Dobbins
- Corporate Business Development Center Sales Manager
“Hello my name is Nichole. I have been with LaFontaine Automotive Group since February of 2016. I love working here because of the family setting. Everyone looks out for each other and is always there to help you when you need it. One of the things I love about this company is how they reward hard work. I started as a BDR, became Team Lead, then Imports BDM and now Corporate BDM. Lafontaine always makes me feel valued and appreciated. I love traveling when I’m not working.”
Deante Boyd
- Concierge Manager
“Hello my name is Deante. I’ve been with LaFontaine Automotive Group since October 2023. What I love about LaFontaine is that they are all about family. Since I’ve started, I have had all the tools necessary to be successful in my role along with the support of management. I am glad to be apart of a company that makes you feel like you belong and that helps develop you to grow and become the best you can be! Outside of work, I enjoy hanging out with family and taking trips!”
Val Djokic
- Concierge Manager
“Hello my name is Val. I’ve been with the LaFontaine Automotive Group since February 2021.What I love most about LAG is the atmosphere! I remember when I first started, they welcomed me and every employee with open arms! They make sure you’re provided all the tools to become successful. I’m proud to be working for this great company and wonderful family! Outside of work I love spending time with family and travelling.”
Tina Littleton
- Concierge Manager
“Hi there! My name is Tina. I have had the opportunity to be with LaFontaine since December of 2020. What I enjoy the most about this automotive group is the family atmosphere and the hard work that is noticed. When I first started at LaFontaine, I was a BDR, became the Team Lead, to BDM, to Cross Store Lead Manager. I am now back to my roots as a BDM again. I love how LAG appreciates their employees. When I am not working you can find me in the kitchen, I love to cook.”
Madison Willett
- Retention Concierge
“Hi there! My name is Maddie and while I’m new to the automotive industry, I’ve been loving every moment where I get the chance to connect with customers and really build those long-lasting relationships. You can find me with a book (or 3) and a nice cup of tea when I’m not at work!”
Aleah Moses
- Retention Concierge
“Hi, my name is Aleah Moses, your LaFontaine Concierge! I aim to meet the customer’s needs and to make sure they are satisfied after each interaction with LaFontaine. When I’m not at work, I enjoy songwriting and spending time with family and friends”
Emily Jibson
- Retention Concierge
“HI! My name is Emily! I am so thrilled that I was welcomed into the LaFontaine Concierge team January 2023. I enjoy the connections I make working directly with all our fantastic customers and helping to make them feel like part of the family too. In my free time you can usually catch me hanging around the barn with my horse whether I’m riding or just enjoying the outdoors.”
Kailey Gardner
- Retention Concierge
“Hi there! My name is Kailey! I am happy to be a part of the concierge team here at LaFontaine Automotive. I have been apart of the team since January 2023 and have enjoyed helping our guests and working one on one with them to make sure they feel apart of the family. On my free time, I am with my pup, Daisy, always going on adventures whether it is going on walks, going to the dog park, or simply just going for a little joyride.”
Jacob Buell
- Retention Concierge
“Hi, my name is Jacob and I’ve been with LaFontaine since October 2023.I’m very happy to be part of the Lafontaine Concierge team. My favorite thing about what I do is being able to offer help and solutions to customers, helping to build long-term relationships with them. In my free time I enjoy playing music in whatever band I happen to be in at the time and going to see concerts with my family and friends!”
April Boyd
- Retention Concierge
“Hello, my name is April, and I have been in the automotive industry since late 2018. I’ve had roles in sales, finance, and BDC, but my most important role is being a mom to four! My guilty pleasure has become watching videos of other people cleaning and organizing their homes. And I am shamefully addicted to caffeine in the form of coffee.”
Nicole Fowler
- Retention Concierge
“Hello my name is Nicole. I joined the LaFontaine family in November of 2023. I’m passionate about providing top notch customer service to our guests. When I’m not at work I enjoy golfing and spending time outside with my dog, Tank!”